Make sure you have installed Citrix Workspace first (see instructions below).

Go to uconcall.com and click Open NEW Centricity/CPS from the Links menu or click here.

Log in with your UTMCK email and password.

Choose one option: 1) go to https://workspace.utmck.edu and follow the instructions, or 2) Install Citrix Workspace app on your computer (see instructions below) and open up Citrix Workspace.

You should now see all the Citrix apps on your screen. To get to PowerChart, go into the Cerner Storefront app first.

To get to the Rounding/Billing Utility, you need to go into an app on Citrix called GENERAL Desktop. Search for it in Citrix. This will bring up a virtual Windows Desktop. After you open PowerChart, click the Rounding Utility button in PowerChart to open the rounding utility.

Connect to the UTMCK VPN via Cisco Anyconnect (see instructions below)

Navigate to the echo thin client at https://uhsvpiscvw02.utmck.edu/iscv.

Remember to disconnect from the UTMCK VPN when you are through (it will slow your internet speed)

If you can't get Anyconnect to work, try going to the GENERAL Desktop App via Citrix Workspace, and then go to the echo thin client from there. (The link to the thin client is on uconcall.com)

You can use Remote Desktop to access your office desktop computer from home or from a patient room.

You will need to make sure the IT department has enabled Remote Desktop Access on your office computer

If you are home, please install and connect to the UTMCK VPN using Cisco Anyconnect (instructions below). If you are on a Mac computer, install the Microsoft Remote Desktop App from the App Store.

On a Mac, open the Microsoft Remote Desktop app. On a Windows computer, click the Start menu and then type "remote". Open Microsoft Remote Desktop. It may be helpful to right click this and choose Pin To Taskbar for easy access in the future.

Double check that you are connected to the UTMCK VPN through Anyconnect. Type in the name of your desktop computer in Microsoft Remote Desktop. Most computers have a sticker on them, or you can click the Start button and type "See the name of this computer." Enter in your UT username and password. Consider clicking the Remember Me checkbox to make this process faster in the future.

You will then see your office computer desktop. You can leave CPS/Centricity open on this desktop so you do not need to log in and log out each time you move to a new computer.

Remember to disconnect from the UTMCK VPN when you are through (it will slow your internet speed)

If you can't get Anyconnect to work, try going to the GENERAL Desktop App via Citrix Workspace, and then open Remote Desktop from this computer.

You will need Cisco AnyConnect to connect to the UTMCK VPN (Virtual Private Network). Once you are connected to the VPN you can read echos/caths, or use Remote Desktop to get into your office computer (assuming your office computer is properly configured for that).

Download it here

Add a new connection. The address is c3m.utmck.edu

Use the username and password that you use to log into PowerChart

You will need Citrix Workspace to get to CPS/Centricity from home. You can also use it for Powerchart, MUSE/EKG, or GENERAL Desktop, but you can also use https://workspace.utmck.edu

Download it here at https://www.citrix.com/downloads/workspace-app/

When you add a new account, enter in https://workspace.utmck.edu as the server address, and choose External.